Privacy Policy

Appsource Technologies

Last updated: May 2026. Contact: info@appsourceTechnologies.com.

1. Scope

This Privacy Policy explains how Appsource Technologies (“Appsource”, “we”) collects, uses, stores, and shares personal information when you use our public websites, contact us, or receive our services. It should be read together with our Terms of Service.

2. Data we may collect

Depending on how you interact with us, we may process:

Identity and contact data: name, organization, phone numbers, email address, postal address.
Technical data: IP address, browser type, device identifiers, approximate location from IP, pages viewed, and timestamps (often via server logs or analytics).
Communication content: messages you send via forms, email, chat, or support channels.
Project and account data: information you provide for quotations, contracts, invoicing, training, or support—including credentials or access details you voluntarily supply for integration work.
Payment-related data: limited payment metadata as received from payment processors (we do not store full card numbers on our servers when card payments are handled by a certified provider).

3. How we use information

We use personal information to: respond to enquiries; provide proposals and deliver services; operate and secure our websites; comply with law; enforce our terms; and improve our offerings (including aggregated analytics where personal data is not required).

4. Legal bases (where applicable)

Where the law requires a “legal basis”, we rely on: (a) performance of a contract or steps prior to contract; (b) legitimate interests (e.g. network security, fraud prevention, business development) balanced against your rights; (c) consent where we expressly ask for it (e.g. certain marketing); (d) legal obligation.

5. Cookies and similar technologies

Our sites may use cookies or similar technologies for essential operation, preferences, analytics, or embedded features. You can control cookies through your browser settings; blocking some cookies may limit functionality.

6. Sharing

We may share information with: service providers who assist us (hosting, email delivery, analytics, payment processing, support tools) under confidentiality and processing terms; professional advisers when required; or authorities when legally compelled. We do not sell your personal information as a standalone product.

7. International transfers

Where we use tools hosted outside Uganda, transfers may occur. We take reasonable steps to ensure appropriate safeguards where required by law.

8. Retention

We retain information for as long as needed to fulfil the purposes above, including legal, accounting, or reporting requirements, then delete or anonymize where feasible.

9. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

10. Your rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and to withdraw consent where processing is consent-based. To exercise rights, contact us using the details below. You may also lodge a complaint with a supervisory authority where one exists.

11. Children

Our business sites are not directed at children. We do not knowingly collect personal information from children without appropriate parental authority.

12. Changes

We may update this Policy by posting a revised version with a new “Last updated” date.

13. Contact

Privacy questions: info@appsourceTechnologies.com or contact page.